(FAQ's) : FREQUENTLY ASKED QUESTIONS
What other products do you carry?
CLICK HERE for PDI/Starburst full line card
Who do I contact for questions on a specific product?
Call 1 (800)242-1606 or simply contact firstname.lastname@example.org. Support is available during normal business hours (9:00Am to 5:00PM Eastern)
Where do I find installation / assembly instructions?
All STARBURST mounts come with a detailed instruction manual in the box and can also be downloaded from our web site on the specific product page.
Is hardware included with your STARURST mount products?
Yes! Included hardware covers the majority of installations. Certain specialty applications, like concrete block or metal studs, may require additional hardware.
Can you provide immediate delivery for a 1000+ unit order?
Yes! We usually have several thousand pieces in stock of each of our Pro Series Elite hospitality models. However contact us ahead of time ensure we have your order in stock when you need it.
Who do I contact for questions on an existing order?
Contact your assigned technical sales representative at 1 (800)242-1606 or simply contact email@example.com.
Can I get help picking the correct mount?
Yes! Our technical sales reps and customer service are standing by to help you. It will be our pleasure to walk you through your options.
Is shipping included in the price?
No. Prices are FOB BOCA RATON, Florida.
Can you get TV's and programming for hotels?
Yes! We are a division of PDI Communications one of the largest distributors of Samsung® Hospitality hotel televisions and DIRECTV® Hospitality hotel TV programming in the US.
Can you help me with a digital signage project?
Yes! PDI distributes Samsung's premium line of digital signage. We can help you with virtually any sized digital signage project!
How do I become a STARBURST reseller?
Call 1 (800)242-1606 or simply contact firstname.lastname@example.org. Creating an account can be done in minutes.
How do I see my reseller pricing?
Get an account. Log in. That's it! Your reseller pricing will be displayed.